Dashboard · Play safe
Play safe
Playing should stay fun. This helps you keep control.
Key pointsWhat you can setWatch out forHelpArranging a limit or exclusionHow to request a limit or exclusion
Key points
Gamble only with money you can spare and do not chase losses. Every page points to begambleaware.org.
What you can set
- Self-exclusion: by e-mail, active within 24 hours, at least 6 months.
- A 7-day break.
- Session overview to follow time and transactions.
- Parental control: keep devices and passwords away from minors.
Watch out for
Consider taking a break or asking for help if you:
- playing longer or for more than planned;
- borrowing or postponing bills in order to play;
- restlessness when stopping;
- hiding how you play.
Help
Free and confidential:
- GamCare — gamcare.org.uk
- Gambling Therapy — gamblingtherapy.org
- Gamblers Anonymous — gamblersanonymous.org
- BeGambleAware — begambleaware.org
Arranging a limit or exclusion
E-mail support@luckyboom.com from your account address or use the chat; exclusion takes effect within 24 hours.
- GamCare — gamcare.org.uk
- Gambling Therapy — gamblingtherapy.org
- Gamblers Anonymous — gamblersanonymous.org
- BeGambleAware — begambleaware.org
How to request a limit or exclusion
Write to support@luckyboom.com from your registered email address, or use the 24/7 live chat. Exclusion requests are acted on within 24 hours.